Terms of Service

Last updated: 9 September 2026

These Terms of Service (“Terms”) govern your access to and use of the website, products, and services provided by Lekkify Limited (“Lekkify”, “we”, “us”), a company incorporated in Nigeria and registered with the Corporate Affairs Commission under RC 1594047, with its registered office at Lekki, Lagos.

By accessing our website or using our services, you agree to these Terms. If you do not agree, do not use our services.

1. Services

Lekkify provides software products that we own and operate, and professional services delivered to business clients, including custom software development, automation, and messaging integrations built on the WhatsApp Business Platform. Specific services, deliverables, fees, and timelines for client engagements are set out in a separate written agreement, statement of work, or order form, which forms part of these Terms.

2. Eligibility and accounts

You must be at least 18 years old and legally capable of entering a binding contract. Where you use our services on behalf of an organisation, you confirm you have authority to bind that organisation. You are responsible for keeping your account credentials confidential and for all activity that occurs under your account. Notify us immediately at support@lekkifylimited.com of any unauthorised use.

3. Acceptable use

You agree not to:

• Use our services for any unlawful, fraudulent, deceptive, or harmful purpose;
• Send unsolicited, bulk, or spam communications through any system we provide;
• Infringe the intellectual property, privacy, or other rights of any person;
• Attempt to gain unauthorised access to our systems, or interfere with, disrupt, or overload them;
• Reverse engineer, decompile, or attempt to derive the source code of our software, except to the extent this restriction is prohibited by law;
• Resell or sublicense our services without our prior written consent.

4. WhatsApp Business Platform services

Where we build or operate a WhatsApp Business Platform integration for you, the following additional terms apply:

• You must comply at all times with the WhatsApp Business Messaging Policy, the WhatsApp Commerce Policy, and Meta’s applicable platform terms.
• You are responsible for obtaining and maintaining valid opt-in consent from every recipient before any message is sent to them, and for keeping records of that consent.
• You must honour opt-out requests promptly and must not message recipients who have opted out.
• You will own your WhatsApp Business Account and are responsible for your own billing relationship with Meta, including all conversation and messaging charges levied by Meta.
• Message delivery, quality ratings, messaging limits, and account status are determined by Meta. We do not control them and cannot guarantee delivery, template approval, or continued account availability.
• We may suspend a service immediately if we reasonably believe it is being used in breach of Meta’s policies or applicable law, or if Meta requires us to do so.

5. Fees and payment

Fees for services are as set out in the applicable agreement or order form. Unless stated otherwise, invoices are payable within the period specified on the invoice. Fees are exclusive of taxes, which you are responsible for. Third-party charges, including Meta messaging charges, domain registration, and hosting, are billed to and payable by you directly to the relevant provider unless we have expressly agreed otherwise in writing. We may suspend services for overdue amounts after giving notice.

6. Intellectual property

All rights in our website, products, software, brand, and materials remain the property of Lekkify Limited or our licensors. Subject to payment and to these Terms, we grant you a non-exclusive, non-transferable licence to use the deliverables produced for you for your internal business purposes. You retain all rights in the content, data, and materials you supply to us, and you grant us a limited licence to use them only as necessary to deliver the services.

7. Confidentiality

Each party may receive confidential information from the other. Each party agrees to keep the other’s confidential information secure, to use it only for the purpose of the engagement, and not to disclose it to third parties except to personnel and advisers who need it and are bound by equivalent obligations. This does not apply to information that is public through no breach, independently developed, or required to be disclosed by law.

8. Data protection

Our handling of personal data is described in our Privacy Policy. Where we process personal data on your behalf, we do so as your processor on your documented instructions, and the parties will enter into a data processing agreement where required by applicable law.

9. Third-party services

Our services may depend on or link to third-party platforms, including Meta, hosting providers, and payment processors. Your use of those services is governed by their own terms. We are not responsible for the availability, content, or practices of third-party services.

10. Availability

We aim to keep our services available and reliable but do not guarantee uninterrupted or error-free operation. We may carry out maintenance, and may modify or discontinue features, giving reasonable notice where a change is material and adverse.

11. Warranties and disclaimers

We warrant that we will provide services with reasonable skill and care. Except as expressly stated in these Terms, our services are provided “as is” and we disclaim all other warranties to the fullest extent permitted by law, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

12. Limitation of liability

To the fullest extent permitted by law, neither party is liable for indirect, incidental, special, consequential, or punitive damages, or for loss of profits, revenue, data, or goodwill. Our total aggregate liability arising out of or relating to these Terms is limited to the amounts paid by you to us for the services in the twelve months preceding the event giving rise to the claim. Nothing in these Terms limits liability that cannot be limited by law, including for death or personal injury caused by negligence, or for fraud.

13. Indemnity

You agree to indemnify and hold us harmless against claims, losses, and reasonable costs arising from your breach of these Terms, your misuse of the services, your content, or your failure to obtain required consents from message recipients.

14. Term and termination

These Terms apply while you use our services. Either party may terminate an engagement in accordance with the applicable agreement. We may suspend or terminate access immediately for material breach, non-payment after notice, or where required by law or by a third-party platform. On termination, you must stop using the services, and we will make your data available for export for a reasonable period before deletion.

15. Governing law

These Terms are governed by the laws of the Federal Republic of Nigeria. The courts of Nigeria have exclusive jurisdiction over any dispute arising out of or in connection with these Terms, without prejudice to either party seeking urgent injunctive relief in any competent court.

16. General

If any provision is held unenforceable, the remainder continues in effect. Our failure to enforce a provision is not a waiver. You may not assign these Terms without our written consent; we may assign them to an affiliate or in connection with a business transfer. These Terms, together with any applicable agreement and our Privacy Policy, are the entire agreement between the parties on this subject.

17. Contact

Lekkify Limited
Lekki, Lagos
Email: support@lekkifylimited.com